UPDATE May 12th, 2021
We are moving to a modified curbside service as of Monday, May 17th, 2021. Boarding, Grooming, Dropoffs, Surgery, and Technician only appointments will remain fully curbside. You will continue to call or text from your car when you arrive, and we will let you know when we are ready to meet you with your pet. We will still require forms for the majority of these appointments. You can find links to the different forms located below.
Scheduled appointments with the Veterinarians are going to be changing. We will be allowing one person in with the appointment. We will be requiring masks inside the building. Masks must completely cover the mouth and nose.. When you arrive, you will still call or text as you have been, and we will let you know when we are ready to meet you in our entryway. From there, the technician will escort you and your pet to the scale to obtain an accurate weight, and then into the exam room. We are asking that you do not leave the exam room until the appointment is completed and you are ready to walk out of the clinic. Once the team member has gotten you checked out in the exam room, they will then walk you out of the clinic.
While in the exam room, we kindly ask you to allow our trained and licensed team members to hold your pet for exams and any diagnostics or treatments that are performed. This will allow us to maintain as much distance as possible between our team members and our clients. We assure you that our team has had years of training and will be able to properly assist the veterinarians with your pet. In some instances, we may still be required to take your pet to treatment or radiology to perform diagnostics and treatments. We will ask that you remain in the exam room while we complete these items.
If you want to continue with a curbside appointment, we are more than happy to accommodate you and your pet! If you would like to have a curbside appointment, we will ask that you still complete the appointment forms.
Allowing clients in for appointments will actually increase the amount of time it takes to complete our appointments and sanitize properly between appointments. Because of this, we ask that you make sure you are on time (or even a few minutes early) for your appointment. If you are late, we will either accommodate your pet as a drop-off appointment, where we will work them in between our other appointments throughout the day, or we can reschedule to another time and date.
The following are links to the appointment forms that we require prior to your pet's visit with us. The forms take place of the verbal history the technicians would get while in the room with you.